Terms of Service

1. Introduction and Acceptance

Welcome to Votre Formation AI. These Terms of Service ("Terms") govern your use of our artificial intelligence training platform accessible at https://www.votre-formation-ia.com (the "Site") and our associated services.

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or services.

These Terms constitute a legal agreement between you and Votre Formation AI ("we", "our", "us").

2. Description of Services

Votre Formation AI offers comprehensive artificial intelligence training including:

- A detailed eBook on AI applied to the workplace

- An interactive AI Coach Agent to answer your questions and provide practice

- Practical exercises and use cases by profession

- A credit system for using the AI Coach Agent

- Updates and additional content

Our services are intended for educational and professional purposes only.

3. User Rights and Obligations

3.1 License to Use

We grant you a personal, non-exclusive, and non-transferable license to access and use our services in accordance with these Terms.

3.2 Permitted Use

You may use our services for your personal and professional development only. You agree not to:

- Share your login credentials with third parties

- Use our services for commercial purposes without authorization

- Attempt to circumvent technical limitations of our platform

- Use our services in a way that violates applicable laws

3.3 Credit Compliance

Using the AI Coach Agent consumes credits according to a defined system. You are responsible for managing your credits and using them in accordance with established rules.

3.4 Data Sharing with LLMs

By using the AI Coach Agent, you agree that your conversations will be transmitted to language model (LLM) providers such as OpenAI, Anthropic, or other similar providers. These conversations may include:

- Your questions and requests

- Conversation context

- AI-generated responses

- Associated metadata

You acknowledge that these LLM providers may use your data according to their own privacy policies and that we do not have direct control over their data processing practices.

4. Intellectual Property

4.1 Votre Formation AI Content

All content, text, images, videos, software, and other materials on our Site are the exclusive property of Votre Formation AI or its licensors and are protected by copyright and intellectual property laws.

4.2 User Content

You retain ownership of any content you create or submit in connection with your use of our services. By submitting content, you grant us a non-exclusive license to use it in connection with providing our services.

4.3 Trademarks

The name "Votre Formation AI" and all associated logos are trademarks of Votre Formation AI. You may not use these trademarks without our prior written permission.

5. User Accounts and Security

5.1 Account Creation

To access our services, you must create an account by providing accurate and up-to-date information. You are responsible for maintaining the confidentiality of your login credentials.

5.2 Account Security

You agree to:

- Maintain the security of your password

- Immediately notify us of any unauthorized use of your account

- Be responsible for all activities conducted under your account

5.3 Suspension and Termination

We reserve the right to suspend or terminate your account in case of violation of these Terms or suspicious activity.

6. Payments and Refunds

6.1 Pricing

Our services are offered under different pricing plans. Prices are displayed in euros (€) and include all applicable taxes.

6.2 Payment

Payments are processed securely through Stripe. By making a payment, you guarantee that you have the necessary authorizations to use the chosen payment method.

6.3 Refunds

Refunds are granted within 14 days of purchase, provided that the content has not been significantly accessed. Unused credits are not refundable.

I acknowledge that I waive my right of withdrawal for any order ("delivery of clearly personalized goods").

6.4 Renewal

Subscriptions automatically renew unless cancelled in advance. You can cancel your subscription at any time from your client area.

7. Limitation of Liability and Warranties

7.1 Limitation of Liability

To the maximum extent permitted by law, Votre Formation AI shall not be liable for:

- Any indirect, incidental, special, or consequential damages

- Any loss of profits, data, or business opportunities

- Service interruptions due to causes beyond our control

- Damages resulting from the use or inability to use our services

7.2 Warranties

Our services are provided "as is" without warranties of any kind. We do not guarantee that our services will be uninterrupted or error-free.

7.3 Force Majeure

We shall not be liable for delays or failures due to circumstances beyond our control, including natural disasters, social conflicts, or network outages.

8. Changes to Terms

8.1 Terms Updates

We reserve the right to modify these Terms at any time. Significant changes will be communicated by email or via a notice on our Site.

8.2 Acceptance of Changes

Your continued use of our services after the publication of changes constitutes your acceptance of the new Terms.

8.3 Notification

We will endeavor to inform you of significant changes at least 30 days before they take effect.

9. Contact and Complaints

For any questions regarding these Terms of Service, you can contact us:

Email: [email protected]

Website: https://www.votre-formation-ia.com/contact

We are committed to responding to your requests promptly.

In case of dispute, we prefer amicable resolution. Otherwise, French courts will have jurisdiction.